Privacy Policy

Last updated: November 10, 2026

This policy explains what information PixHold (“we”, “us”) processes when you use https://pixhold.app. The short version: there are no accounts, we do not keep the media you download, and we collect as little as we can.

Information we process

• Links you submit. The URL you paste is sent to our server so it can read the public page and locate the media. We do not tie submitted links to an identity and do not build a history of them.
• IP address and request data. Our hosting provider, Cloudflare, processes your IP address, browser type and request time to deliver the site and protect it from abuse. We use your IP address to count requests per day so that free usage limits can be enforced; these counters expire after about a day.
• Human verification. We may use Cloudflare Turnstile to tell people from bots. Turnstile processes device and browser signals under Cloudflare’s privacy policy.

What we do not collect

• No names, email addresses or passwords — there is no sign-up.
• No copies of the videos or photos you download. Files go from the source site directly to your device.

Analytics and session recordings

We use two analytics tools to understand how the site is used and to fix usability problems:

• Cloudflare Web Analytics counts page views, referrers, countries and page-speed measurements. It does not use cookies and does not fingerprint visitors.
• Microsoft Clarity captures how you interact with the pages — clicks, scrolling, mouse movement and page views — as heatmaps and session replays. It sets first-party cookies (_clck, _clsk) to connect page views from one visit. We have configured it to mask the link you paste and the download results, so those are not shown in recordings. The usage data is processed by Microsoft; see the Microsoft Privacy Statement. Visitors in Europe (the EEA, the United Kingdom and Switzerland) are asked first, and Clarity is not loaded until they accept.

Advertising

We may show advertising, including through Google AdSense. Advertising partners such as Google may use cookies or similar technologies to show and measure ads, including ads based on your earlier visits to this and other sites. You can manage ad personalisation at adssettings.google.com and learn more at Google’s partner-site policy. Where the law requires it, you will be asked for consent first.

Your choices

You can accept or decline analytics cookies at any time through Cookie settings at the bottom of every page; declining removes the Clarity cookies. The downloader works with cookies blocked. You can also block or delete cookies in your browser settings, and content blockers that stop analytics scripts do not affect downloads.

Third-party sites

Downloads are served by the site that hosts the media, which will see your IP address as it would for any visitor. Those sites have their own privacy policies.

Retention

Rate-limit counters expire after roughly 24 hours. Server logs kept by our hosting provider are retained according to its standard schedule. We do not keep a database of users.

Your rights

Depending on where you live, you may have the right to access, correct or delete personal data, or to object to its processing. Because we do not maintain user accounts we hold very little, but you can contact us at contact@pixhold.app with any request.

Children

PixHold is not directed at children under 13 and we do not knowingly collect their personal information.

Changes

We may update this policy; the date at the top shows the latest version.